D1 messages are to be used for all important information.

​

• Driver related:

  • If a driver is sick

  • Unable to reach a driver

  • An additional contact number (just until we can get it updated)

  • If there is no PTA the reason should be stated in the D one message.

     

 

 

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Pass down information daily use the “Callin” screen that the day shift driver manager needs to pass down to second shift and night shift driver managers and vice versa. Example: Delays to pick up or deliveries, appointment request has not been answered or changed yet on Customer service side.

​

​