Fleet Maintenance Department

Standard Operating Procedures Manual      

 

Table of Contents

1. INTRODUCTION

 

2. ROLES AND RESPONSIBILITIES

Service Tech Cross Training Chart

Role of the Fleet Maintenance Manager

Role of Shop Foreman

Role of Lead Diesel Service Tech

Role of Lead Trailer Tech

Role of Service Techs

Role of Service Writer

Role of Parts Department Manager

Role of Parts Service & Runner

Vehicle Maintenance Policy

 

3. REPAIR SHOP OPERATIONS

Opening of Shop

Lot Check

Google Board

Tire Inspection and Specifications

Mud Flap Specifications and Placement

How to updated DOT’s

Closing of Shop

4. PARTS DEPARTMENT OPERATIONS

Opening of Parts Department

How to Run a Daily Requisition Report

How To Create A PO

How to find out if Unit is owned by Company or Owner/Operator

Adding/Updating Customer Codes in TMT

How to Add Employees in TMT

How to look up Vendors in TMT

Where to Source Parts from for Units

How to Check if we have a Part in Inventory

How to look up History for a certain Part/Component

Special Order Process

How to Approve Bridgestone Invoices

OTR Breakdown Repairs

OTR Breakdown Work Orders/Invoices

How to Look Up Truck Mileage

How to Adjust Inventory

Updating Part Bins

How to Send Weekly Customer Invoices to Irina in Accounting

End of Month Reports to Send to Accounting

How to Complete the Shop Score Card

Trash Removal

What Can Be Done When You Are Caught Up

Closing of Parts Department