Driver Manager & Dispatch

1. Driver Manager Job Description & General Requirements

2. Daily Checklist

3. Hours of Service

4. E Logs

5. Service Failure Code

6. Terms & Definitions

7. Time Zones & Military Time

8. Priority Loads

9. Phone Procedure

10. Company Directory/ Emergency Contact Numbers

11. Breakdown Procedure

12. Breakdown Pay

13. Accident Procedure

14. Trailer Damage Procedure

15. Compensation & Reimbursement/Incentives

16. Service Failures/Late Loads

17. Driver Home Time and Mileage

18. Bill of Lading

19. Trailer Weight Limits

20. Tandems

21. Produce Quick Reference Guide

22. Loading Produce Driver Procedure

23. New Mexico Permits

24. Oregon Permits

25. Rejected Loads

26. Weather Delays/Updates

27. Pass Down Email

28. Email Format to the Customer

29. Blue Beacon Locations

30. Fueling Locations

31. DOT Websites for Traffic

32. Tractor & Trailer Numbering

33. Truck & Trailer Washes

34. Broker/Local Loads

35. Early/Late Arrivals

36. Temperature Requirements

37. Intelliset

38. APU Regeneration

39. Workflow Guide

40. Geo-Fencing a Trailer

41. PC Miler Overview

42. Outlook

43. McLeod Overview

44. McLeod Comment Types

45. McLeod Shortcuts

46. Dispatch Manager Screen Overview

47. Tracking Deliveries

48. Check Call Procedure

49. Check Call Format

50. D1 Messages

51. Sending Load Sheets

52. RDO’s

53. PTA’s

54. Rapid Alerts

55. Dispatching Preplans

56. Dispatching The Load

57. Directions

58. TCH Wire Procedure

59. TCH Wire Voiding Procedure

60. Load Lock Advance

61. Dropping & Hooking Trailers

62. Drop Trailer Procedure

63. Checking Out at Hutchinson, KS Inbound/Outbound Lanes

64. Trailer Pool

65. Y-Splitting Loads

66. Pre-Assigning Loads

67. Un-delivering a Load

 

Driver Planning

1. Job Description & General Requirements

2. Planner Expectations

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Customer Service

1. Job Description

2. Customer Service Expectations

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