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1. Once you see (from your Driver Management screen) that your truck has been assigned on a load you will Zmit or email the load sheet to the truck and call you driver within 10-15 minutes to ensure that they have received the preplan.

a. Confirm all pickup and delivery information:

   1. Pick up time & location: If multiple pickups, make sure you go over all of them with the driver. And add a dispatch comment how many cases and pallets driver will load at each stop. ** PU numbers will be given upon arrival to the PU*

   2. If there is a fill item (balance), you must email customer service and advise how much space/weight driver is going to need to leave for the non-balance pickups and let your driver know.

   3. Delivery time & location: If multiple deliveries, make sure you go over all of them with the driver.

 

b. Current location

c. Trailer currently being hauled

   1. If the trailer assigned to your truck is due for PM Service, make sure to tell the driver he/she will need to come through the yard ASAP. Then email Fast repair and let them know that    your driver has been informed and provide an ETA to the yard.

d. Temperature to pre-cool reefer before the pickup

e.Make sure the reefer is pre-cooled before he/she rolls to the pickup to ensure that the reefer is working correctly and the product will be ok to roll (if produce).

f. Trailer has been washed out

g. Driver has at least 3 load locks in the trailer

h. Confirm ALL hot comments in that are noted in the ‘Stops’ tab

i. TCH/EFS Card is activated – updated with current load number

j. Time he/she will be rolling to pick-up and arrival ETA

k. After you have gone over all load information driver must confirm with the driver that he has hours to pick and deliver on time and document it in the call in.

 

2. Make sure that you have documented everything you have confirmed with your driver in the call-ins.

 

3.Update the trailer number and ETA into the movement screen:

 

Example:

 

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4. Update locations every hour for priority loads running close for delivery in the call-ins, for all other loads three checks per shift is required.

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