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Drop & Hook Trailers

  1. Confirm the trailer number, condition and fuel amount of the trailer that is being dropped. Check the fuel gage on Rcomm if applicable.

  2. Make a note in the call-in with the information on both trailers.

  3. All trailers must be dropped with 75%. If not dropped with 75% you must charge the driver(only Lease and Owner operators maybe charged for fuel ) $4 a gallon. Use the code Reefer Top-Off Reimbursement when reimbursing the driver and  use Refer Chargeback when charging the driver.

  4. If the driver picks up the other trailer with less than 75%, find out who dropped it last. Email Driver Settlement with a snap shot of the reimbursment you entered for your driver and let them know who they need to charge.

    1. Company drivers DO NOT get charged for fuel (all 500-600 trucks)

  5. After drop and hook has been made you must go back and make sure trailers are dropped in Mcloed and RCOM and showing up in the trailer pool.

  6. From your movement screen, click on the update button

  7. You  MUST have the driver inspect the trailer before he leave the facility. If any damage is reported the driver must fill out a report before he leaves the Facility. We must also notify Fast Repair via email with photos of the damage attached.

  8. The damages need to be noted under the comments tab under the trailer file. On any screen you can double click on the trailer number and a comments tab will apear on the right hand side. Please make sure to include all of the following see below

    1. Truck number and driver name  that dropped the trailer at the facility and the truck number  and driver name that picked up the trailer at the facility.

    2. The damages to the trailer, and when it was reported

    3. Was a report filled out at the facility?

    4. Please also include the dates on when the trailer was dropped at the facility.

  9. Just a reminder that all trailers must be dropped in a secure  gated facility.

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