A3 - Drop-and-Hook At Shipper Facility

Drop-and-hook facility driver arrived late to shipper (only use for shipper locations)

​

A6 - Address Wrong or No Directions

Incorrect address on load or no directions in system causing delay

​

AF - Accident (Equipment or Personal Injury)

Driver is involved in equipment accident or personal injury

​

AG

Consignee Related

Driver delayed at delivery causing late arrival to next appointment

AH

Driver. Related

Driver ran out of hours, taking too many breaks, not reachable, etc,

Al

Mechanical Breakdown

Any equipment delays when driver is assigned on a load

AJ

Broker Caused Delay

Broker backs out of load causing our truck to pick up load (Dispatch Use Only)

AM

Shipper Related

Pick up location was moved or load was not ready, etc.

AO

Weather or Natural Disaster Related

Customer was closed or driver was delayed due to weather

AX

Insufficient Pick-Up Time

Driver assigned to load but was not given enough time to arrive on time for appointment

B5

Customer Related

Truck order not used or appointment changed

BC

Carrier Keying Error

Incorrect pick-up number, appointment times not entered correctly, etc.

BE

Traffic Delays

Road closed or traffic jams causing delay (dispatcher will verify via Internet)

BF

Qualcomm Information Error

Wrong information was sent to driver via Qualcomm

BH

Split Pick-Up or Split Delivery

Recovered or relayed loads

BP

Load Shifted

Product has to be reworked due to shifting

BO

Shipment Overweight

Product has to be reworked due to weight

BS

Product Refused, Reconsigned or Rejected

Any of these reasons causing delay

D2

Planner Had. No Truck Available to Dispatch

Dispatch use only

F2

Wash Facility Delay

Delayed at wash facility

HB

Held Pending Appointment

Appointment has not been confirmed

NA

Breakdown Provided Incorrect Information

ETA by Breakdown not correct so driver could not pick up on time (Dispatch Use Only)

NS

Tight Schedule Not Enough Time to Pick Up On Time

Driver not assigned to load in time to make pick-up on time

P2

DOT Waiting Inspection

Driver is delayed by DOT inspection

T3

Trailer Not Available

Trailer not available causing driver to go to different location to pick up trailer

T6

Trailer Volume Not Available

Trailer at drop facility not available so load was not preloaded

T7

Insufficient Delivery Time

Not enough time between appointments to deliver on time

UN

Unknown

This code is not to be used

​

​